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volunteer information

🤠 Volunteer Info – Cowgirls Gathering

We are so excited that you are joining us!  We hope the information below provides you with everything that you need but if not please feel free to e-mail us at Hello@CowgirlsGathering.com.au. Here are the key things to remember if you’re volunteering at this year’s event:

  • Bump In:

    • Vendors and educators can arrive anytime on Thursday ahead of the event to get settled and set up.

    • General ticket holders can arrive on Thursday after 12NOON ahead of the event starting on Friday.
  • Waivers:

    • Everyone (yes everyone) must complete a waiver online before the event.

    • ❗️No waiver = No ticket = No entry.

  • Tickets:

    • All event tickets will be emailed to the address used in the order, but only after their waiver is completed.

    • Didn’t get their ticket? This could be because the waiver hasn’t been completed — please check with the onsite supervisor for assistance.

    • 🖨️ Everyone has been asked to bring a copy of their ticket with themNo ticket = No entry. If they don’t have a ticket with them, please check with the onsite supervisor for assistance.

  • Need Help?

    • If you have any questions or need assistance before the event, please email us on Hello@CowgirlsGathering.com.au call us on 0477 727 272.

    • At the event please check with the Onsite Supervisor or call us on 0477 727 272.

We’re so grateful for your support, you’re a huge part of what makes this event special 💛

Have fun … and when you can be anything, be kind.

    GENERAL INFORMATION

    FAQs

    For a list of the most FAQ please 💛 Click Here.

    DOGS

    Sorry, but no dogs are allowed at the Gathering.
    If you bring a dog, you will be asked to leave.

    If you have a special circumstance, please contact us before purchasing your ticket.

    BUMP IN & OUT

    🕗 Event Schedule & Camping Information

    The event runs from 8:00 AM Friday until 5:00 PM Sunday.

    Your three-day ticket includes camping for Thursday, Friday, Saturday, and Sunday nights, giving you plenty of time to relax and enjoy the full event experience.

    If you have a one-day ticket, camping is included only for the night before your event day.
    For example, if you have a Saturday Day ticket, you can arrive after 5 PM on Friday, and your Friday night camping is included.


    Arrival & Departure

    • General ticket holders can arrive anytime after 12 noon on Thursday.

    • Check-out is before 10:00 AM on Monday.


    🚪 Check-In Process

    Make sure you’ve finished your online waiver and have your ticket ready before you get here.

    When you arrive at the main gate, we’ll scan your ticket and give you your wristband to wear all weekend.

    Then we’ll point you to your camping spot — whether you’re camping with horses or without.

    Now, kick back and enjoy!


    🐴 Camping Areas

    • If you don’t have a horse but want to camp in the Camping with Horses area, that’s absolutely fine.

    • However, if you have a horse, you must camp in the designated Camping with Horses area — the Camping without Horses area is a horse-free zone.


    📋 Preparation for Check-In

    To help the check-in process run smoothly, please have: A digital or printed copy of your ticket ready.

    If you don’t have your ticket handy, please reach out to us before you arrive so we can help you out.
    Just a heads up—if your ticket has already been scanned, you’ll need to purchase another ticket to enter.

    MEALS / BAR

    🍽️ Meals & Food Vendors

    Food will be available for purchase from Thursday evening through to Sunday lunch. There will be a variety of options to choose from, but please note that food vendors will be limited on Sunday night.


    🍹 Bar

    The bar will be open from 3 PM Thursday through to late Sunday evening, offering plenty of drink options to keep you refreshed all weekend.

    Please note this is a NO BYO alcohol event.

    HORSES

     

    🐎 Horse Care

    If you are bringing a horse, you must bring everything your horse needs, including:

    • Poo rakes

    • Water buckets

    • Feed

    • Your own yards

     

    POWER

    ⚡ Power Availability

    There is very, very limited power available at the gathering. If you need power, it’s best to bring your own solar panels or generator.
    Please note there is a no noise policy starting at midnight.

    If you are camping with horses, please be aware that there is no power available on that side of the showgrounds.

    WAIVER/DECLARATION

    📝 Waiver Form – Must Be Completed by Every Ticket Holder

    Every (yes, every) ticket holder must complete the Cowgirls Gathering waiver form online before the event.

    DIRECTIONS

    📍 Event Location

    The event is being held at the Kilkivan Showgrounds, located at:
    88 Mudlo Rd, Kilkivan QLD 4600.

    Kilkivan is approximately 50 km inland from Gympie.

    PROGRAM

    All of the program can be viewed on our website under Program.

    COMPETITIONS

    🕒 Draws & Competition Info

    For all draws and approximate run times, please check the program for your scheduled times. Be sure to allow enough time to arrive promptly between events.

    Competitions will begin with a check-in (including gear check, etc.) and a briefing with the judge.

    There will be no competition numbers handed out on the day, so be sure to introduce yourself to the judge with both your name and your horse’s name.

    Important: You will not be able to compete without your event wristband and competition number, which you will receive when you hand in your waiver at check-in.

    ATM MACHINES

    💵 Payment & Cash Info

    There will be no ATM machines at the gathering, so please be sure to bring cash with you if you’ll need it.

    All vendors have been asked to bring their own Point of Sale (POS) systems.

    We’re aiming to make this event as cashless as possible, so card payments are encouraged where available.

     

    CAMPING

    🏕️ Camping Zones

    There are 5 different camping zones at the gathering:

    • Glamping *

    • Camping *

    • Camping with Horses

    • Vendors *

    • Educators

    * These are all horse-free camping zones.

    Please note: No personal fires are allowed in any of the camping zones.


    🛖 Glamping Tent Bookings

    If you’ve booked a glamping tent, it will be available Thursday through Sunday nights.


    Please ensure you check out by 9:00 AM on Monday.

    TOILETS & SHOWERS

    We’re bringing in facilities to make your weekend at the Gathering as comfortable as possible.

    You’ll find all facility locations clearly marked on the site map in the program.

    WRIST BANDS

    Every ticket holder will receive a wristband upon arrival.

    Please wear your wristband at all times during the event, as it will be checked regularly.

    FIRST AID

    There will be first responders and first aid available on site.

    If you need any medical attention, please let an official know — they’ll be easy to spot in their high-vis vests. ✨

    ADDITIONAL VOLUNTEER INFORMATION

    VOLUNTEER SHIFTS

    Firstly a massive thank-you! Without volunteers this would all not be possible!  Please go over and check out your allocation and confirm if there are any slots that you are not able to do ✨

    Every shift will start and end at the Headquarters, please arrive 15min ahead of your shift.

    Here you will able to sign in and pick up your information charts, high vis vest (which must be worn at all times when you are volunteering).

    This will also give you a chance to ask any questions you may have and also pick up your clipboard and any instructions for your shift.

    VOLUNTEER INCIDENTS

    All incidents no matter how small must be reported using the incident management form that will be in your volunteer pack (received from the command centre).
    This can be anything from someone being sick (coughing for example) to someone tripping over or falling from a horse. A copy of what this looks like can be found here Click Here

    Wrist Bands

    The following are the wrist bandcolours that will be handed out once the waiver form has been completed and handed in at HeadQuarters.

    Black – Staff / Educators / Sponsors / Volunteers

    Blue – Weekend (Three Day) Tickets

    Yellow – Friday Day Ticket

    Orange – Saturday Day Ticket

    Green – Vendor Tickets

    Any Colour – Sunday Day Ticket 

    EVENT AREA INFORMATION

    FRONT GATE

    The main tasks for those that are at the front gate are:

    1. Welcome
    2. Checking in / scanning
    3. Directing to the next volunteer
    4. Checking out / Checking back in
    5. Ticket Sales (day and weekend spectator ticket types)

    Welcome: Everyone that is entering into the event must have a ticket – if someone does not have at ticket they can be looked up or purchase one at the gate. All ticket holders have been sent their ticket and details may also be found in their calendar (if they added them in using the link on the ticket). Think about the information or greeting you would like to receive and give that to everyone.

    💛 The key messages are:

    • Howdy, it’s so good to have you here with us,
    • Hand out the site map, wristband and give directions to where they need to go.

    Checking In/ scanning:  There will be a number of Cowgirls Gathering mobile devices at the front gate that will allow for both searching of ticket holders if they don’t have their ticket but also this is the way that they can be checked in.

    Directing to the next volunteer: There are FIVE different areas that the ticket holder may be directed to, these are:

    1. Glamping – The glampers have the least amount of road to travel, they are the first stop directly ahead. The volunteer at this station will check them off on the gamping list so there is no need to confirm if they have a glamping ticket, just that they have a ticket to the event. Glamping is a HORSE FREE ZONE so they will get their instructions on what to do with their horse when they get to the volunteer.
    2. Camping – The next area is camping, this area is for those that are camping in tents, caravans or motorhomes. These campers do not have horses and this is a HORSE FREE ZONE. Again there will be another volunteer waiting for them in this zoom to give more information.
    3. Camping with Horses – Campers with horses are to go to be directed here, there are some ticket holders that want to stay in this area without a horse as they want to camp with their mates, this is fine but there can be no horses in the camping zone above. Again there will be another volunteer waiting for them in this zoom to give more information.
    4. Vendors – We have asked vendors to arrive on Friday morning before 1pm but we expect that they will be coming in all day. Vendors will also have a ticket and will be checked in the same way. Again there will be another volunteer waiting for them in this zoom to give more information.
    5. Educators – We are expecting educators to arrive over Thursday and Friday. Educators also have a ticket and will be checked in the same way. There are THREE different directions the educators can be directed: a) With horses, refer to point 3 above and b) without horses, refer to 2 above and c) Glamping, refer to point 1 above.

    Check out / checking back in: We are not going to check out people when they leave. If they come back in again they just need to show the Cowgirls Gathering wristband to gain entry. No wristband, no entry.

    Ticket Sales: There will be tickets for sale at the gate but we are not expecting these to be in great demand at this point. There will be a square machine set up ready for ticket sales. Please watch the following video on how to action a ticket sale. Please note there are NO glamping sites on offer at the gate, they all must be pre-purchased.

    If there are any issues please contact 0477 727 272 and we will help.

    GLAMPING
    The main tasks for those that are at the glamping station are:
    • Welcome to glamping Cowgirl style, 
    • Directing those to where cars needs to be parked, 
    • Directing those to where their horses need to be yarded, 
    • Information around where to find power, toilets, showers,
    • Directing the cowgirl to their tent, all tents will be named as they have different configuration! 

    Welcome:  Everyone that is entering into the glamping must already have pre-purchased their glamping tent, there are no glamping sites for sale at the event.  If there are any issues please contact 0477 727 272 and we will help.

    💛 The key messages are:

    • Howdy, it’s so good to have you here with us,
    • Give details on how to access the online program,
    • Any pre-purchased merchandise can be picked up from the command centre!

    Glamping without horses:  All glampers without horses can check in straight away and get comfortable.  They can park their cars in the parking zone and get them selves set up for the weekend!

    Glamping with horses:  Those with horses have a couple of options, they can continue straight down to the Camping with Horses area, where their horses are to be kept.  They can either leave their car and trailer there and walk back up with their personal belongings OR they can park and take out their personal belongs and put them in the tent first and then continue to have their horse set up. 

    Everyone that is using the Glamping tents are welcome to park their car near the tent sites but must leave any horse trailer back in the Camping with Horses area.

    The glamping area is a NO HORSE ZONE and horses are not to be brought back up for saddling for example.  

    Information:  The glampers have access to their own water closets and showers, please point this out to them but also show where the other facilites are. 

    There will be a generator powering this area that must be turned on (By Cowgirls Gathering staff) before the water closets and showers will work.  The whole program for the weekend can be found by clicking Program on the website.

    CAMPING

    The main tasks for those that are at the camping station are:

    • Welcome, 
    • Directing those to where they need to park, 
    • Information around where to find power, toilets, showers!

    Welcome:  Everyone that is entering into the camping must not have a horse, this is a horse free area.  People can park where they like but please try and keep them orderly so we can fit in as many here as possible. If there are any issues please contact 0477 727 272 and we will help.

    💛 The key messages are:

    • Howdy, it’s so good to have you here with us,
    • Give details on how to access the online program,
    • Any pre-purchased merchandise can be picked up from the Headquarters,
    • When settled go and see the Headquarters with your completed waiver forms to get your wristband.

    Information:  Campers in this area do not have their own their own water closets and showers, please point this out to them but also show where the other facilites are.  There is some power in this area (refer to the site plan) but this is FIRST IN BEST DRESSED and have not been pre-booked.  There is also a number of shared water point (refer to the site plan) that should also be pointed out. Please let the campers know where to put rubbish and that they are NOT allowed to have a fire in this area, that can only be done over in the entertainment space.

    CAMPING WITH HORSES

    The main tasks for those that are at the camping with horses station are:

    • Welcome, 
    • Directing those to where they need to park, 
    • Information around where to find power, toilets, showers!

    Welcome:  Everyone that is entering into the camping with horses can have a horse OR not.  But this is horse area so they must be aware that horses will be around.  People can park where they like but please try and keep them orderly so we can fit in as many here as possible. If there are any issues please contact 0477 727 272 and we will help.

    💛 The key messages are:

    • Howdy, it’s so good to have you here with us,
    • Give details on how to access the online program,
    • Any pre-purchased merchandise can be picked up from the Headquarters.

    Information:  Campers with horses will have access to water closets in the area but not showers, please point this out to them but also show where the other facilites are.  There is NO power in this area and if campers are using generators, these must be turned off before Midnight.  There is also a number of shared water point (refer to the site plan) that should also be pointed out. Please let the campers know where to put rubbish and manure and that they are NOT allowed to have a fire in this area, that can only be done over in the entertainment space. 

    ALL campers unless pre-organised with Amanda, will need to build their own yards.  This can with be panels or hot tape (the front gate will be closed at night).  For anyone camping with a stallion please refer to the FAQ information under the general tab above.

    VENDORS

    The main tasks for those that are at the vendor station are:

    • Welcome, 
    • Directing those to where they need to park, 
    • Information around where to find power, toilets, showers!

    Welcome:  Everyone that is entering into the vendor space must not have a horse with them.  If they do then they can drop off the vendor store and then continue to the camping with horses space.  Vendors will be directed to park by the Vendor Manager. If there are any issues please contact 0477 727 272 and we will help.

    💛 The key messages are:

    • Howdy, it’s so good to have you here with us,
    • Give details on how to access the online program,
    • Any pre-purchased merchandise can be picked up from the Headquarters.

    Information:  Vendors do not have their own their own water closets or showers, please point this out to them where the closest facilites are.  There is power in this area (refer to the site plan) and every site will have one power point.  There is also a number of shared water points (refer to the site plan) that should also be pointed out. Please let the vendors know where to put rubbish and that they are NOT allowed to have a fire in this area, that can only be done over in the entertainment space.

    EDUCATORS

    The main tasks for those that are at the Education Camping Area are:

    • Welcome, 
    • Directing those to where they need to park, 
    • Information around where to find power, toilets, showers!

    Welcome:  Everyone that is entering into the Education area, can have a horse OR not.  This is horse area so they must be aware that horses (including Stallions) will be around.  People can park where they like but please try and keep them orderly so we can fit in as many here as possible. If there are any issues please contact 0477 727 272 and we will help.

    💛 The key messages are:

    • Howdy, it’s so good to have you here with us,
    • Give details on how to access the online program,
    • Any pre-purchased merchandise can be picked up from the Headquarters.

    Information:  This area does not have their own water closets or showers, please point out the closest facilities are which are at the Main Arena.  There is some VERY LIMITED power in this area but this is FIRST IN BEST DRESSED and have not been pre-booked.  There is also a number of shared water point that should also be pointed out. Please let the campers know that they need to talk all their own rubbish with them, and manure should be kept in piles at the front of camps for easy pick up post event.  Fires are NOT allowed in this area, fires are only allowed over in the entertainment space. 

    ALL campers unless pre-organised with Amanda, will need to build their own yards.  This can with be panels or hot tape (the front gate will be closed at night).  For anyone camping with a Stallion please refer to the FAQ information under the general tab above.

    EDUCATION PROGRAM / FOUR AREAS

    MAIN

    The type of tasks for the main area will be as follows:

    • Volunteer to stay at the area at all times
    • Ensuring the area is is kept clean and tidy and free of hazards
    • Setting up of the area to ensure that the session can start on time
    • Helping the educator with the microphones and ensuring they are working
    • Helping the educator with anything they need during their sessions
    • Holding a list of participants and checking them off as they arrive 
    • Allowing only those on the list to arrive in the area (fence sitters welcomed)
    • Ensure those that are in the clinic or class have what they need to get started 
    • Area cleared on time ready for the next session to start (time checks)
    • Competitions ensure that everyone has a competitor number (command centre)
    • Score sheets handed to the scores and ensure they are collected afterwards
    • Management of the waiting area prior to class/competition commencement 
    • Ensuring that those on horseback are in the horse area 
    • Completing a safety / gear check of both the human and horses
    CAMPDRAFT

    The type of tasks for the Campdraft area will be as follows

    • Volunteer to stay at the area at all times
    • Ensuring the area is is kept clean and tidy and free of hazards
    • Setting up of the area to ensure that the session can start on time
    • Helping the educator with the microphones and ensuring they are working
    • Helping the educator with anything they need during their sessions
    • Holding a list of participants and checking them off as they arrive 
    • Allowing only those on the list to arrive in the area (fence sitters welcomed)
    • Ensure those that are in the clinic or class have what they need to get started 
    • Area cleared on time ready for the next session to start (time checks)
    • Competitions ensure that everyone has a competitor number (command centre)
    • Score sheets handed to the scores and ensure they are collected afterwards
    • Management of the waiting area prior to class/competition commencement 
    • Ensuring that those on horseback are in the horse area 
    • Completing a safety / gear check of both the human and horses
    EDUCATION TENT & BAR AREA

    The type of tasks for the education tent will be as follows:

    • Volunteer to stay at the area at all times
    • Ensuring the area is is kept clean and tidy and free of hazards
    • Setting up of the area to ensure that the session can start on time
    • Helping the educator with the microphones and ensuring they are working
    • Helping the educator with anything they need during their sessions
    • Holding a list of participants and checking them off as they arrive 
    • Allowing only those on the list to arrive in the area (fence sitters welcomed)
    • Ensure those that are in the class have what they need to get started 
    • Area cleared on time ready for the next session to start (time checks)
    • Competitions ensure that everyone has a competitor number (Headquarters)
    • Score sheets handed to the scores and ensure they are collected afterwards
    • Management of the waiting area prior to class commencement 
    • Ensuring that those on horseback are in the horse area only 
    • Completing a safety / gear check of humans 

    Thanks again for joining us at the gathering, we really appreciate it 💛

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